Paralegal - Claims

Knoxville Entrepreneur Center

Knoxville Entrepreneur Center

Legal

United States

USD 60k-90k / year

Posted on Apr 23, 2026
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Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should.

In this role, you will...

  • Provide support to the Hospital Excess Claims Team.
  • Work with Claim Consultants to assist review of notices of loss, loss run/bordereau review, and other tasks.
  • Work with multiple departments and functions to assist with obtaining policyholder/account information for Claims Consultants..
  • Ensure that submissions of Suits, Claims, and Incidents are handled in accordance with Special Handling Guidelines and/or Claims Service Agreements.
  • Assist in review and coding of Suits, Claims, and Incidents to develop Metrics that assist MedPro and Insureds in identification and mitigation of risks.
  • Schedule and assist in preparation of materials for periodic claim reviews with Insureds.
  • Maintain database of pending Suits, Claims for policyholders/accounts.
  • Communicate with internal stakeholders in multiple departments as well as external stakeholders to ensure MedPro’s industry-leading service standards are upheld.
  • Perform miscellaneous duties as assigned by Manager.

We are looking for candidates with...

  • Proven experience as a paralegal, legal assistant, or administrative assistant in a medical malpractice defense firm or legal/risk department.
  • Familiarity with litigation terms and processes.
  • Knowledge of insurance terms and processes.
  • Proficiency in Excel, PowerPoint and Word.
  • Ability to manage and prioritize multiple tasks.
  • Attention to detail.
  • Excellent verbal and written communication skills to put to use in this customer-facing role.
  • Experience in handling highly sensitive and confidential information.

Why MedPro?

MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – makes MedPro a preferred employer that many call their career home.

General: MedPro Group is an Equal Opportunity Employer. The annual gross base salary range is $60,000 to $90,000. This range anticipates the low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills and competencies. Salary is one component of MedPro’s total compensation and benefits package, which includes medical, vision and dental insurance options, life and accident insurance, 401(k), and short-term and long-term disability insurance. For a more detailed overview, visit our careers website at www.medpro.com/careers. #LI-Remote #LI-EH1

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