The Client Success Manager is a key role in Lirio’s growth and expansion opportunities through excellence in delivery and operations. This role partners closely with client stakeholders and internal teams to plan and execute solution delivery while establishing functional relationships with Lirio’s clients. This role will show expertise in Lirio processes, technology, and delivery of the product.
The Client Success Manager is responsible for launching solutions with Lirio’s clients by driving progress to defined project milestones and timelines. This position will facilitate regular communication and progress reporting along the way. The Client Success Manager also holds responsibility for the client engagement lifecycle by managing recurring touchpoints to provide detailed reporting on success criteria and identifying product enhancements.
This position can be hybrid/remote
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