Senior Channel Manager, APAC

Napster
Napster

Singapore

Posted on Sep 21, 2026
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Title: Senior Channel Manager, APAC

Reports to: Head of Channel, Partnerships & Ecosystems

Level: Individual Contributor

Location: Remote, based in Singapore

About Napster:

Founded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users. Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster’s agents carry institutional knowledge into every interaction, elevating the user’s experience and improving business outcomes. For more information, visit napster.com.

The Opportunity:

We are looking for a senior commercial leader to help build Napster’s Partnerships & Ecosystems presence across APAC, with a primary focus on channel and resellers.

As one of the first dedicated hires in the region, the role will initially be broader and may support selected technology and strategic partnership opportunities. Over time, the focus will increasingly shift toward building a scalable, transactional channel and reseller business.

You will work in close alignment with the global Partnerships & Ecosystems team, translating company priorities, products, and partnership strategy into a focused regional execution plan.

The role will initially focus on designated priority markets across APAC, where we see the strongest combination of partner potential, customer demand, and product fit.

At its core, this role is about three things: recruiting the right partners, activating those partners, and building commercial pipeline.

In this role, you will:

  • Recruit and develop high-potential resellers, VARs, MSPs, distributors, systems integrators, CSPs, and other relevant channel partners.
  • Build and manage a qualified partner recruitment pipeline.
  • Activate partners around priority products, use cases, and target customers.
  • Build partner-led pipeline in alignment with the Partnerships & Ecosystems strategy.
  • Identify and develop lighthouse opportunities with selected partners and customers.
  • Turn successful lighthouse wins into repeatable partner-led commercial motions.
  • Develop joint business plans with strategic partners focused on pipeline, bookings, and revenue.
  • Establish strong operating discipline around partner recruitment, activation, pipeline reviews, forecasting, KPIs, and business reviews.
  • Provide structured regional market and partner feedback to the broader Partnerships & Ecosystems team.
  • Support selected technology and strategic partnership opportunities during the initial build phase where they contribute to market entry, partner readiness, or commercial growth.

What Success Looks Like:

First 30–60 Days

  • Build a strong understanding of Napster’s products, team, strategy, and commercial priorities.
  • Align with the Partnerships & Ecosystems team on priority markets, products, partner profiles, and lighthouse opportunities.
  • Map the relevant partner ecosystem across the designated markets.
  • Begin activating your existing network and engaging priority partners.
  • Activate senior relationships with priority channel and reseller partners.
  • Develop a qualified partner recruitment pipeline.
  • Progress multiple partner recruitment opportunities.
  • Begin activating the first priority partners.
  • Build initial partner-led customer pipeline.
  • Identify and progress the first lighthouse opportunities.
  • Establish a clear operating cadence for pipeline, forecasting, and partner performance.

Who we are looking for:

Someone senior, commercially driven, well connected, and comfortable building something at an early stage.

You will likely bring:

  • Significant experience in partnerships, channel sales, reseller development, or indirect sales within SaaS, enterprise software, cloud, AI, retail, commerce, or adjacent markets.
  • A proven track record of recruiting and growing channel partners.
  • A strong existing network and book of relationships across APAC.
  • Experience building partner businesses from an early stage.
  • Strong commercial ownership across pipeline, forecasting, bookings, and revenue.
  • A solid understanding of channel and reseller ecosystems.
  • Familiarity with the Microsoft ecosystem would be advantageous.
  • The ability to operate strategically while remaining hands-on in partner recruitment, activation, and pipeline creation.

Longer-Term Ambition:

The longer-term ambition is clear: to build a focused, scalable, transactional channel and reseller business across APAC.

The goal is not simply to sign partners, but to build productive partners that understand the Napster proposition, generate qualified opportunities, create lighthouse wins, and ultimately drive bookings and recurring revenue.

Our Culture:

  • Impact: Play a crucial role in our growth journey.
  • Culture: Join a vibrant team valuing creativity and collaboration.
  • Growth: Thrive in a fast-paced, dynamic environment.
  • Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
  • Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.

Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.

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