Senior Partnership Manager - MENA

Napster
Napster

Sales & Business Development · Full-time

Dubai - United Arab Emirates

Posted on Oct 3, 2026
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Location: Dubai, UAE

Focus: Strategic Technology Partnerships, Hyperscalers, GSIs & Ecosystem

Experience: 15+ years

Reporting: SVP, Partnerships & Ecosystems

About Napster:

Founded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users. Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster’s agents carry institutional knowledge into every interaction, elevating the user’s experience and improving business outcomes. For more information, visit napster.com.

The Opportunity

We are looking for a Senior Partnership Manager – MENA to build and scale Napster’s strategic technology partnerships across the region.

Based in Dubai, this person will own and develop relationships across hyperscalers, global system integrators, technology partners, ISVs, OEMs, and other partners with whom we integrate, build, and go to market.

Microsoft is an important strategic partner for Napster and will remain a key part of the role. However, this position is broader than a Microsoft alliance role. The Senior Partnership Manager will be responsible for building a portfolio of strategic relationships that can extend our product, accelerate market access, create joint solutions, and generate measurable commercial outcomes across MENA.

This is a builder and operator role. We are looking for someone who can establish senior relationships, identify where we should build together, structure joint go-to-market motions, activate co-sell, and convert strategic partnerships into pipeline, customers, and repeatable routes to market.

The role will work closely with our global Strategic Partnerships leadership and collaborate across Channel, Technical Partner Management, Partner Account Management, Partner Marketing, Commercial Enablement, Product, Engineering, Sales, and leadership.

Key Responsibilities

  • Build and execute Napster’s strategic partnership strategy across MENA.
  • Own senior relationships with priority hyperscalers, GSIs, ISVs, OEMs, and technology partners.
  • Lead and deepen the Microsoft relationship across the region, including executive engagement, field alignment, co-sell, marketplace, and joint go-to-market activity.
  • Identify new strategic technology partners that can extend our product, open new markets, or accelerate customer adoption.
  • Develop build-with, integrate-with, and go-to-market-with partnership models.
  • Create joint solutions and propositions with partners where there is a clear customer and commercial opportunity.
  • Build partner-sourced, partner-influenced, and co-sell pipeline.
  • Work with global and regional system integrators to identify lighthouse opportunities and scalable industry solutions.
  • Work closely with Technical Partner Management, Product, and Engineering to determine integration opportunities, technical requirements, and partner readiness.
  • Coordinate with the Channel organization where a strategic technology partner also has a reseller, MSP, distribution, or referral motion.
  • Work with Partner Marketing and Commercial Enablement to create strong partner propositions, joint solution narratives, seller enablement, and activation programs.
  • Establish executive sponsorship and clear governance across priority strategic partners.
  • Build account-mapping and field-engagement motions with priority partners.
  • Represent Napster at strategic partner, hyperscaler, ecosystem, and industry events across MENA.
  • Establish operating rhythms, joint business plans, and measurable KPIs for priority partnerships.
  • Maintain clear visibility into partner activity, opportunities, pipeline, strategic initiatives, and next actions.

The Partners You Will Work With

The portfolio may include:

  • Hyperscalers and cloud platforms
  • Global System Integrators
  • Regional System Integrators
  • ISVs and software platforms
  • OEM and embedded technology partners
  • AI, infrastructure, communications, and enterprise technology companies
  • Partners where Napster integrates into their platform or they integrate into ours
  • Partners with whom we build joint customer solutions
  • Partners with whom we create joint go-to-market and co-sell motions

This is distinct from pure channel management. The focus is on strategic relationships where the partner helps us build, integrate, co-sell, or create new routes to market.

Ideal Candidate

  • 15+ years of experience in strategic partnerships, alliances, enterprise technology, ecosystem development, or business development.
  • Significant experience working with hyperscalers, GSIs, enterprise technology companies, ISVs, or platform partners.
  • Deep understanding of the Microsoft ecosystem and experience working with Microsoft field, partner, marketplace, or co-sell organizations.
  • Previous experience at Microsoft, a hyperscaler, major GSI, or leading enterprise technology company is highly desirable.
  • Strong senior-level network across the UAE and broader MENA technology ecosystem.
  • Proven experience building strategic partnerships from initial relationship through to measurable commercial outcomes.
  • Experience developing joint solutions, integrations, co-sell motions, and joint GTM programs.
  • Strong understanding of cloud, AI, SaaS, enterprise software, and platform business models.
  • Ability to understand both the technical and commercial dimensions of a strategic partnership.
  • Experience working across Product, Engineering, Sales, Marketing, and executive leadership.
  • Strong commercial judgment and an ability to identify which partnerships can scale and which should not be pursued.
  • Comfortable operating in a fast-moving environment and building new programs from the ground up.
  • Able to move between executive strategy and hands-on execution.
  • Strong written and verbal communication skills.
  • Fluent Arabic and English.
  • Based in Dubai or willing to relocate.
  • Comfortable traveling across MENA and internationally as required.

What Success Looks Like

Success means building a high-value strategic technology ecosystem across MENA that materially contributes to Napster’s growth.

You will be measured on outcomes including:

  • Strategic partnerships activated across the region
  • Senior executive relationships established with priority partners
  • Joint solutions and integrations progressing into production
  • Co-sell and partner-influenced pipeline created
  • Lighthouse customers secured through strategic partnerships
  • Account mapping and field engagement with key ecosystem partners
  • Marketplace and hyperscaler motions activated where applicable
  • Strategic programs launched with clear partner-side ownership
  • Partner-sourced and partner-influenced revenue
  • Repeatable joint go-to-market motions that can scale beyond individual opportunities

The goal is not to accumulate partner logos. It is to build a focused portfolio of strategic relationships that create technology advantage, customer access, pipeline, and repeatable growth.

How This Role Fits Into the Organization:

The Senior Partnership Manager sits within Napster’s Strategic Partnerships & Ecosystem organization.

Strategic Partnership Managers own relationships with partners where we build together, integrate together, and go to market together.

They work closely with:

  • Channel Managers, who own reseller, distributor, MSP, VAR, and referral motions
  • Technical Partner Managers, who own technical readiness, architecture, certification, and technical partner engagement
  • Partner Account Management, which supports cadence, adoption, pursuits, and partner growth
  • Partner Marketing, which supports joint stories, campaigns, events, and ecosystem activation
  • Commercial Enablement, which equips our teams and partners with the tools, demos, training, and readiness required to execute

Our Culture:

  • Impact: Play a crucial role in our growth journey.
  • Culture: Join a vibrant team valuing creativity and collaboration.
  • Growth: Thrive in a fast-paced, dynamic environment.
  • Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
  • Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.

Napster embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.

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