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Social Media & Content Manager
Nashville Entrepreneur Center
Marketing & Communications
USD 45k-55k / year
Posted on Nov 14, 2025
| Position: | Social Media & Content Manager | |
| Status: | Full Time, Non-Exempt | |
| Location: | Nashville, TN | |
| Reports To: | Director of Marketing | |
| Updated: | October 2025 |
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The Nashville Entrepreneur Center (NEC) is a 501(c)3 non-profit organization founded in 2010 to support people and businesses through every stage of their entrepreneurial journey. We exist to help make Nashville the best place to start and grow a business by increasing the likelihood of success for entrepreneurs.
ABOUT THE ROLE
This Isn’t a Desk Job. In a typical week, you’ll spend 70% of your time in the field – at pitch competitions, accelerator sessions, or member happy hours. You might film a three-minute interview with a founder who just closed their Series A, edit it on your phone, and post it before you get home. You’ll spend the other 30% planning which stories to chase next and analyzing what’s actually driving people to apply to our programs, become a member, or support the NEC.
You shoot content fast using your phone, a small LED light, and a wireless mic. You’re comfortable walking up to people you’ve never met and starting conversations that become stories. This role is tasked with building community, not merely an audience. You know the difference between 10,000 followers who scroll past and 20 people who actually complete a CTA.
The Social Media & Content Manager plays a critical role in managing the NEC’s online presence to build community and drive key success metrics for the organization. Primary responsibilities include:
Content Creation
- Maintain consistent content output of 8-10 pieces weekly
- Shoot/Edit mobile video and produce content quickly
- Write captions on social media posts that make the audience think, “I want to be there”
- Identify and curate success stories and stories worth telling through events, team collaboration, and talking with founders/members
Social Media Management
- Manage LinkedIn/Instagram accounts daily
- Respond to comments and DMs on social media platforms quickly to cultivate a sense of community among the audience
- Cover 15-20 events monthly to capture content and tell the story of the NEC and its members
Community Storytelling and Event Coverage
- Consistently attend events during and outside business hours to capture content. When a founder wins pitch night, you’re already there filming their reaction, and you interview them for 90 seconds about what this means for their business
- Conduct interviews with founders, advisors, investors, program participants, etc., asking them questions that get them to say interesting things
- Produce real-time content, understanding that the moment matters more than the production value
Analytics and Performance Tracking
- Monitor metrics that drive measurable business results and align with the NEC’s KPIs, not vanity metrics. When someone applies to our accelerator and says they found us on Instagram, that matters. When a post gets 500 likes but zero applications, we will figure out why.
- Produce monthly reports with recommendations to improve performance and support KPI achievement
Strategic Brand Positioning
- Maintain the NEC’s voice across all platforms, posts, messages, etc.
- Create clear CTAs that drive meaningful results like program applications, member sign-ups, donations, etc.
- Monitor trends on social media platforms and adapt accordingly
- Perform other duties as assigned
ABOUT YOU
The ideal candidate for this position thrives in an agile and innovative environment with demonstrated experience working with a cross-functional team. Qualifications include:
- Graduation from an accredited college or university with a degree in a related field
- Proven experience managing social media and creating content for business or startup audiences
- Ability to maintain a flexible schedule to capture real-time content, including attendance at 2-3 evening events per week
- Reliable transportation for traveling to events across Nashville and the surrounding areas
- Proven ability to shoot and edit mobile video that drives engagement – you know how to frame shots, capture clean audio, and edit quickly using tools like CapCut, Canva, or similar platforms
- Portfolio demonstrating video content that generated shares, saves, and meaningful engagement (not just views)
- Deep understanding of platform-specific content strategies – what performs on LinkedIn (professional storytelling, founder insights, program outcomes) versus Instagram (energy, authentic moments, behind-the-scenes content)
- Strong interpersonal skills with the ability to approach strangers confidently, conduct compelling interviews, and make people comfortable on camera within seconds
- Strategic thinking ability – you see patterns in content performance and connect those insights to business outcomes like program applications and brand reputation
- Experience building online communities through authentic engagement, not just broadcasting to followers
- Bias toward action – you ship content quickly rather than perfecting it endlessly
- Self-starter mentality who can identify stories worth telling
- Highly organized, with the ability to manage multiple projects simultaneously and adapt to changing priorities
- Proficiency in Microsoft and Google Workspace applications
- Ability to work independently and as part of a team
- Genuine curiosity about entrepreneurship and the startup ecosystem, and commitment to the mission of the NEC
ADDITIONAL JOB INFORMATION
This is a full-time non-exempt position based in Nashville, TN.
- Salary range is $45,000-$55,000, dependent on experience
- Comprehensive benefits package, including medical insurance (an employee-only coverage, high-deductible medical plan option available at no cost to employee), company-paid life insurance, an employee assistance program with dental, vision, and disability options, and a 401(k) matching option
- Paid time off, plus 15 annual holidays, including time off between Christmas Eve and New Year’s Day
- Due to the need to capture photos, videos, and stories in real time, in-person presence is critical for this role.
ABOUT THE EC
Our Mission
Grounded by our values, we’re on a mission to help make Nashville the best place to start and grow a business by increasing the likelihood of success for entrepreneurs. We’re proud to be a steward of Nashville’s entrepreneurial legacy by lifting the entrepreneur’s voices and telling stories that celebrate how they make our world better and teach others as they give back – keeping the cycle of entrepreneurship alive.
Our Culture
We strive to be as innovative as the founders we support. Our team is highly collaborative and flexible. We take initiative to help each other and our community outside the bounds of department or expertise. Most importantly, we are driven to serve Nashville entrepreneurs, make entrepreneurship accessible to all, and continue our legacy of positive impact.
Our Values
- Better Together
- Growth Mindset
- Purposeful Risk-Taking
- Entrepreneur at the Center
- Own the Mission
At the Nashville Entrepreneur Center, we value a diverse workplace and strongly encourage all genders, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. The NEC is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. Those applicants requiring reasonable accommodation to the application or interview process should notify an organization representative at hr@ec.co.
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