We are a sustainable fashion brand made up of smart, creative, thoughtful people who are passionate about using their work as a force for good. Currently operating in the footwear and accessories space with a “.com first,” omni-channel approach, we are rapidly scaling and working to build a household name brand that will push the fashion industry in a more sustainable direction.

About You

You love meeting new people and are comfortable talking to strangers.
You are a great team player and individual contributor.
You care about providing an excellent customer experience.
You respond positively to constructive feedback and adapt quickly to change.

Responsibilities

Provide an unmatched customer experience through knowledge of our products, and engaging/connecting with guests and shoppers.
Create a welcoming and comfortable environment for shoppers to ask questions, and learn about our products and brand.
Maintain knowledge of the pricing, sizing/fit, comfort, function, and styling of our products to drive clienteling.
Keep a pulse on new arrivals, promotions, pricing, store policies and visual standards.
Actively supervise the sales floor, maintaining quality and efficiency of transactions, including sales, returns, fittings, and more.
Communicate inventory needs to Store Lead/Manager to increase overall customer experience.
Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
Strive for excellence in meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and customer experience standards.
Utilize Shopify POS system to check out guests and inform them of SMS loyalty program.
Creates reinforcement of purchasing decisions at checkout while providing additional options that compliment their purchase.
Troubleshoot customer concerns, provide support, and, when necessary, proactively communicate with Store Lead/Manager to ensure that recurring issues are handled at the core; escalate immediate concerns when needed.

Skills & Qualifications

1+ year experience in a customer-facing, retail role required.
Great interpersonal skills, a positive and friendly approach, and the ability to thrive and meet customer experience demands in a fast-paced environment.
Self-motivated, exceptional communicator.
Must have basic POS/Computer/Cash Wrap skills with an ability to learn and/or adapt quickly to new retail technology.
Strong organizer with the ability to multitask, set priorities and work well under pressure.
Ability to work retail hours including weekends, evenings and holidays.
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. Also involves stooping, kneeling, crouching and climbing ladders.
Applicants must be 18 years of age or older.

Compensation: $17.68/hour

Timing: Applications are accepted on a rolling basis. Only candidates who pass through to the interview round will be contacted. The goal hire date for this role is Q4 2022.

Location: Nashville, Tennessee

Apply now

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