Are you performance-driven? Were you the "gear guy" in your unit? Do you have the experience and insight into military infantry equipment and employment to guide both everyday citizens and elite armed professionals in solving complex challenges? Are you a relentless tinkerer? Are you driven to compete against yourself in pursuit of excellence and constant improvement? Do you have both creative and analytical sides to your personality? Are you always ahead of the curve when it comes to training and equipment? Do you crave data-driven feedback to drive perpetual performance improvement? Do you have a knack for spotting trends before others? Are you an early adopter or market influencer? Do your friends come to you for gear and training advice? Are you always the thought leader when it comes to equipment and gear for your team/unit or social circle? Do you have an intuitive understanding for how people think in areas where you are a subject matter expert? Do you intuitively understand mechanical concepts and how products work together? Do you love teaching and sharing knowledge to empower others? Does the art and science of e-commerce fascinate you? Are you looking for ways to turn your love and knowledge of product into a valuable, life-long career skill? If you find yourself answering “yes” to many of these questions, we want to hear from you!

EXTREMELY IMPORTANT: read, watch, and digest ALL content on our hiring page before reading the remainder of this job description and applying for this position.

Join Our Team

At Qore Performance, we are looking for a Military Infantry Subject Matter Expert (SME) to join our team. This role is perfect for an individual with extensive professional infantry experience who is eager to bring their knowledge into the marketing and customer service space. You will help our end-users, ranging from civilians to top-performing military personnel, solve complex problems using your creativity, demonstrable experience, and deep understanding of military tools, equipment, and problem-solving techniques.

Key Responsibilities

Content Creation: create engaging educational and promotional content for Instagram, YouTube, the website, and marketing materials.
Customer Service Excellence: Provide top-notch customer support, ensuring every interaction is positive and productive.
Innovative Solutions: Think outside the box to develop and implement cutting-edge solutions for our customers.
Communication Skills: Excel in multiple communication forms, including visual, written, demonstrations, and on-camera presentations with a tasteful eye and engaging aesthetic (photo and video staging/prop mastery/art direction).
Product Expertise: Utilize your in-depth knowledge of relevant, modern and bleeding edge military equipment to assist customers in making the very best informed decisions.
Trend Spotting: Identify and capitalize on emerging trends in military tools and equipment.
Training and Teaching: Share your expertise through training sessions, empowering customers with the knowledge they need to succeed.
E-commerce Insights: Leverage your understanding of e-commerce to enhance the customer experience and drive sales.

Requirements

Experience: Minimum of five years in military infantry or related fields of current and relevant experience. The ideal candidate will come from a Special Mission Unit, Ranger Regiment, AFSOC, SAC, Marine Corps Infantry, Force Recon, MSRT, BORTAC, CAT, LAPD D Platoon, or similar.
Customer Service Skills: Exceptional ability to interact with customers and provide outstanding service.
Communication Proficiency: Strong verbal and written communication skills; experience with creating visual, educational demonstration content is a plus.
Innovation: Proven track record of thinking creatively and developing innovative solutions with infantry equipment.
Technical Knowledge: Deep understanding of SOF/military tools, equipment, and problem-solving techniques.
Physical Fitness: Ability to conduct thorough, accurate, and credible testing and evaluation of products on-demand and as needed.
Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
Legal Requirements: Must have the legal ability to work in the USA without sponsorship and be able to pass a background check.
Work Location: Qore Performance Headquarters in Knoxville, TN MSA.

What We Offer

Dynamic Work Environment: A place where your skills and expertise are valued and utilized.
Opportunities for Growth: Both personal and professional development.
Innovation at the Forefront: Be part of a team that is at the cutting edge of military equipment and performance solutions.

Interested?

If you are a driven professional with a passion for excellence and a knack for solving complex problems, we want to hear from you. Join us at Qore Performance and help us bring bleeding edge solutions to our end-users.

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