After-Hours Virtual Care Nurse Practitioner

Thyme Care

Thyme Care

Nashville, TN, USA · Remote
Posted on Tuesday, January 9, 2024

OUR MISSION

Thyme Care is the leading value-based cancer care partner, collaborating with payers and providers to transform the experience and outcomes for individuals living with cancer. The company partners with health plans, employers, and risk-bearing providers to assume accountability for enhanced care quality, improved health outcomes, and reduced total cost of care. Thyme Care's approach combines a technology-enabled Care Team and seamless integration with providers, creating a hybrid collaborative care delivery model that guides and supports the entire patient journey. Thyme Care empowers over 300 oncologists nationwide through purpose-built tech, advanced data analytics, and virtual patient engagement, driving better care and outcomes in value-based arrangements. Thyme Care is a founding CancerX member and is backed by leading investors. To learn more about how Thyme Care enables the shift to value-based care in oncology, visit www.thymecare.com.

YOUR ROLE

As an After Hours Virtual Care Nurse Practitioner, you will deliver care using Thyme Care’s platform, phone, or synchronous audio & video during nights and weekends. You’ll have the opportunity to support members with off-hours, time-sensitive needs by clinically assessing the urgency and severity of symptoms and directing the appropriate care through direct management, a recommendation for a next-day appointment, or a referral for an emergent in-person evaluation.

This is a remote, part-time role. Compensation will include a $1000 weekly retainer plus $100 per hour for every hour in which a call began.

Your primary duties will include:

  • Answering inbound clinical calls or texts, assessing clinical status, and triaging to the appropriate level of care
  • Managing clinical care telephonically or via synchronous audio & video during non-business hours - arranged in 7 on/7 off shifts
  • Using our Thyme Care & EHR (Elation) platforms to document appropriately, place orders, and schedule follow-up tasks
  • Providing member-centered, trauma-informed, evidence-based medical care in alignment with Thyme Care Medical Group guidelines, practices, and policies
  • Collaboration with Thyme Care RNs, non-clinical staff, and physicians

You must possess the following required education and qualifications:

  • F-NP/AG-NP, APRN-MSN, or D-NP degree from an accredited nursing school
  • On-call availability to support during non-business hours, including weekdays from 8 PM to 8 AM ET, and all day on weekend days (Saturday from 8 AM through Monday at 8 AM). (All times Eastern)
  • Unrestricted license to practice medicine in a majority of the following states:
    • Alabama, Arizona, Arkansas, Colorado, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin
  • 3+ years experience in oncology or emergency medicine/urgent care, with virtual care experience
  • Spanish fluency is a plus but not required

WHAT LEADS TO SUCCESS

People-first. Thyme Care’s mission and members matter deeply to you.

Experience. You have at least 3 years of oncology or emergency medicine/urgent care experience, including interacting with patients with complex medical, behavioral health, and social needs. You have an unrestricted medical license and graduated from an accredited medical school.

Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.

Effective listener and communicator. You are winsome and articulate, but you always start with listening, and you hear what may not be voiced because you listen so intently to others. You build rapport and great working relationships with members and colleagues.

Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.

A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in using and learning new technology is important.

Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to immediately address urgent and important needs.

OUR VALUES

At Thyme Care, our core values—Act with our members in mind, Move with purpose, and Seek diverse perspectives—guide us in everything we do. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19. As such, Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.